Matt from Coastal Refrigeration Corp here…
I just wanted to update you on what CRC is doing and the actions we are taking to protect our clients and employees.
First, we are committed to keeping our business open, we know what an important role the proper operation of your home’s or business’ heating and cooling system plays in your safety, health and comfort.
We are a family at CRC and all of our clients are part of our extended family. We understand the concerns that everyone has regarding COVID-19 and the challenges you may face.
- We wanted to let you know some of the steps we are taking to protect everyone in our family.
- We have made all of our employees aware of and have provided guidance on how to follow CDC recommendations as related to COVID-19.
- When scheduling an appointment, we will confirm with you that nobody in your home or business is currently sick or quarantined due to COVID-19.
- Upon arrival at your home or business, our employees will wash/sanitize their hands and confirm again that nobody is sick or quarantined due to COVID-19.
- We will bypass the normal handshake greeting and instead simply wave to say “hello” and “thank you”.
- While working on site, our employees will wear disposable gloves.
- We will practice social distancing in order to maintain the recommended 6 foot distance from clients, their families and employees. We ask that you do the same.
- We will bag any dirty filters immediately after removing them from your system to reduce the spread of dirt, germs and viruses throughout the building. We will remove these filters from your property.
- We will be bypassing the electronic signature on our employees phones/tablets.
- Employees will again wash/sanitize their hands.
- The CDC is currently not recommending that people who are well wear face masks to protect themselves from respiratory illness, including COVID-19, but don’t be alarmed if the technician uses an abundance of caution and wears a face mask while in your home or business.
We are 100% committed to the safety of all of our clients and employees, thank you for trusting Coastal Refrigeration Corp with your safety and comfort needs in these trying times.
